Last updated: November 17, 2021
We are proud to be GDPR compliant.
Payment & Order Information
Any credit or debit card payments are processed securely through Wix. No card information is stored by UK Hidden Gems. Paypal payments take place on an external URL (the Paypal site) and, none of this information is stored by UK Hidden Gems. For the purposes of processing a customer order, we will collect and hold details of a customers name, address and occasionally other contact details.
Information Collection And Use
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name and postal address.
Our customer account feature has been designed to make it easier for repeat customers to purchase from us; with an account you can securely save payment methods, shipping addresses, shopping carts, and order information, making for a faster checkout and smoother experience. If you have an account with us it is possible for us to see the information below:
Customer since (date of first order)
Date of last order
Number of orders
Average order value
All saved shipping addresses.
Other payment information is securely stored by Wix and we do not have access to this at UK Hidden Gems
We collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. We use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Cookies will not identify you personally.
We will not sell or distribute your personal information to any third parties unless we have your permission or are required by law to do so. You can request information regarding the personal information that we hold about you under the Data Protection Act 1998. To the same extent if you believe that any information we are holding on you is incorrect or incomplete please contact us promptly. The best way to get in touch with a query of this nature is via email@example.com
If you have made a purchase with us, signed up to our mailing list or created an account then we may contact you from time to time with offers, news and other information that we deem relevant. Should you wish to not receive this information you may either click the unsubscribe link in the email or contact us directly. For the purpose of contact you in the above manner we use Wix to store your contact information and to contact you.
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. As such we make no warranties as to the level of security afforded to your data, except that we will always act in accordance with the relevant UK and EU legislation.
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the information, including Personal Information, to United Kingdom and process it there.
Links To Other Sites
Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.
This Policy shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.